Terms of service
OVERVIEW
Welcome to KAMI Lab! The terms “we”, “us” and “our” refer to KAMI Lab. KAMI Lab operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the “Services”).
KAMI Lab is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (the “Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services.
Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms and our [Privacy Policy LINK]. If you do not agree, you should not use or access our Services.
1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least the age of majority in New Zealand, or in your place of residence, and that you have provided consent for any of your minor dependants to use the Services on devices you own or manage.
To use the Services, you may be asked to provide certain information such as your email address, billing, payment and shipping details. You represent and warrant that all information you provide is correct, current and complete, and that you have the right to provide it.
You are responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
2 – OUR PRODUCTS
We make every effort to accurately represent our products and services online. However, colours or product appearance may vary depending on your device and display settings.
We do not guarantee that any product or service will meet your expectations or appear exactly as depicted online.
Product descriptions and availability are subject to change at any time without notice. We reserve the right to discontinue any product or to limit quantities to any person or region at our discretion.
3 – ORDERS
When you place an order, you make an offer to purchase. KAMI Lab reserves the right to accept or decline your order at our discretion. Orders are not accepted until payment has been processed and confirmation has been issued.
Please review your order carefully before submitting, as we may not be able to accommodate cancellation requests after acceptance.
If we decline or amend an order, we will attempt to notify you via the contact details provided at the time of purchase.
Your purchases are subject to our [Refund Policy LINK].
You represent that all purchases are for your personal or household use and not for commercial resale or export.
4 – PRICES AND BILLING
Prices, discounts and promotions may change without notice. The price charged will be the one in effect at the time of purchase, as shown in your confirmation email. Unless otherwise stated, prices exclude GST, shipping, handling, customs and import charges.
Prices listed online may differ from those offered in physical stores or through third-party retailers. Promotions may be subject to separate terms; where there is a conflict, those promotion terms will apply.
You agree to provide current, accurate and complete payment and account details for all purchases. You must promptly update your information, including billing address, email and credit card details, to ensure transactions can be completed.
You represent and warrant that (i) the credit card information you provide is true and complete; (ii) you are duly authorised to use that card; and (iii) you will pay all charges incurred at the posted prices, including shipping, handling and GST where applicable.
5 – SHIPPING AND DELIVERY
We are not liable for shipping or delivery delays. All delivery times are estimates and not guarantees. We are not responsible for delays caused by carriers, customs, or circumstances beyond our control. Once products are transferred to the carrier, title and risk of loss pass to you.
6 – INTELLECTUAL PROPERTY
All content within our Services—including trademarks, text, images, graphics, product descriptions, video, audio, and overall design—is owned by KAMI Lab, its affiliates or licensors, and is protected by New Zealand and international intellectual property laws.
You may use the Services for personal, non-commercial purposes only. You must not reproduce, distribute, modify, or use any material from the Services without prior written consent.
All KAMI Lab names, logos, and product or service names are trademarks of KAMI Lab or its affiliates. Shopify and other brand names mentioned are trademarks of their respective owners.
7 – OPTIONAL TOOLS
You may be provided access to third-party tools as part of the Services. These tools are provided “as is” and “as available” without any warranty or endorsement.
Use of such tools is entirely at your own risk, and you should familiarise yourself with the applicable third-party terms.
New features and resources added in future will also be subject to these Terms.
8 – THIRD-PARTY LINKS
The Services may contain links to websites or materials operated by third parties. We are not responsible for their content, accuracy, or availability. Accessing such websites is at your own risk.
We are not liable for any harm, loss, or damages arising from your use of any third-party website or product. Please review third-party policies before engaging in any transaction.
9 – RELATIONSHIP WITH SHOPIFY
KAMI Lab is powered by Shopify, which provides the platform enabling our Services.
However, all sales and purchases are made directly between you and KAMI Lab. Shopify is not responsible for any aspect of these transactions or any resulting injury, loss, or damage.
You expressly release Shopify and its affiliates from all claims and liabilities arising from your transactions with KAMI Lab.
10 – PRIVACY POLICY
All personal information collected through the Services is subject to our [Privacy Policy LINK], and certain data may also be processed under Shopify’s Privacy Policy.
Because the Services are hosted by Shopify, your data may be transmitted or stored outside New Zealand for service provision.
Please review both privacy policies for details on how your information is handled.
11 – FEEDBACK
By submitting any ideas, feedback or reviews (“Feedback”), you grant us a perpetual, worldwide, royalty-free licence to use, reproduce and display that Feedback for any purpose.
You warrant that you own or control all rights to the Feedback and that it does not infringe any third-party rights.
We may monitor or remove content that we consider unlawful or inappropriate but are under no obligation to do so.
12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on the Services may contain typographical errors or inaccuracies relating to pricing, descriptions or availability. We reserve the right to correct these at any time without notice, including after an order has been submitted.
13 – PROHIBITED USES
You agree to use the Services lawfully and not to:
- Engage in any fraudulent, abusive or harmful behaviour;
- Violate any New Zealand or international laws or regulations;
- Infringe upon our intellectual property or that of others;
- Transmit viruses, spam or malicious code; or
- Attempt to interfere with the operation or security of the Services.
We reserve the right to suspend or terminate your access if you breach any part of these Terms.
14 – TERMINATION
We may terminate your access to the Services at any time, without notice, if we consider you have violated these Terms.
Sections relating to Intellectual Property, Feedback, Limitation of Liability, Indemnification, and Governing Law shall continue to apply following termination.
15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available”.
We make no representations or warranties of any kind, express or implied, regarding the reliability, suitability or availability of the Services.
Your use of the Services is at your own risk. Some rights under New Zealand consumer law may not be excluded, and nothing in these Terms limits those statutory rights.
16 – LIMITATION OF LIABILITY
To the fullest extent permitted by New Zealand law, KAMI Lab and its affiliates shall not be liable for any indirect, incidental or consequential losses, including loss of profits, data or savings, arising from your use of the Services or products.
Our liability for any claim shall not exceed the amount paid by you for the product or service giving rise to the claim.
17 – INDEMNIFICATION
You agree to indemnify and hold harmless KAMI Lab, Shopify and their affiliates, officers and employees from any losses, damages or claims arising from your breach of these Terms or your misuse of the Services.
18 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect.
19 – WAIVER AND ENTIRE AGREEMENT
Failure by us to enforce any provision does not constitute a waiver.
These Terms, together with our policies, constitute the entire agreement between you and KAMI Lab.
20 – ASSIGNMENT
You may not transfer or assign your rights under these Terms without our prior written consent. We may assign our rights or obligations at any time without notice.
21 – GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of New Zealand.
You and KAMI Lab submit to the exclusive jurisdiction of the courts of New Zealand.
22 – HEADINGS
Headings are provided for convenience only and do not affect interpretation.
23 – CHANGES TO TERMS
We may update or amend these Terms from time to time by posting the revised version on our website.
You are responsible for reviewing them periodically. Continued use of our Services constitutes acceptance of any changes.
24 – CONTACT INFORMATION
Questions about these Terms should be sent to:
Email: salon.kamilab@gmail.com
Trading Name: KAMI Lab
Business Address: Takapuna, AUK, Auckland 0622, New Zealand
NZBN (Business Number): 9429052927898
GST Number: Not registered